Terms & Conditions

These Terms govern your use of the Organista application and website. By creating an account or using the service, you agree to these Terms.

1. The service

Organista provides AI-assisted business coaching, planning tools, and related content. It is an educational and productivity tool to help you think through and plan your business. It is available on a free tier (Spark) and paid tiers (Navigator and Maestro), and we may offer occasional free trials or promotional access.

2. Not professional advice, and no guaranteed results

Organista does not provide professional financial, legal, tax, accounting, or investment advice. The coaching, roadmaps, budgets, KPIs, canvas, and other outputs are for general guidance only and may contain errors. AI can make mistakes — always double-check important information and consult a qualified professional before significant financial or legal decisions. We do not guarantee any particular business result, income, or outcome. You are solely responsible for the decisions you make.

3. Accounts

• You must be at least 18 years old and provide accurate registration details, keeping your login secure.
• You are responsible for activity under your account.
• We may suspend or terminate accounts that misuse the service or breach these Terms.

4. Subscriptions, billing and cancellation

• Paid tiers (Navigator and Maestro) are billed on a recurring basis (monthly or annually) through Paddle, our Merchant of Record.
• Prices are shown before purchase. Applicable taxes are calculated and added by Paddle at checkout.
• When you upgrade to a higher tier, the unused time on your current plan is automatically credited toward the new plan — you only pay the difference. Downgrades take effect at your next renewal.
• You can request cancellation at any time from within the app, through Paddle, or by contacting us. On cancellation, your plan remains active until the end of the current billing period and then does not renew.
• See the Refund Policy for refunds.

5. One-time add-ons

Alongside subscriptions, we offer one-time digital add-ons — for example the Logo & Website Blueprint, Product Launch Roadmap, Funding & Pitch Roadmap, Scale & Hire Roadmap, Brand & Rebrand Roadmap, and Customer Retention & Loyalty Kit. These are purchased individually through Paddle, delivered as generated digital content within the app, and are not part of a subscription. Prices are shown before purchase, and refunds for add-ons are covered in the Refund Policy.

6. Acceptable use

• Do not use the service for unlawful purposes or to generate harmful, infringing, or abusive content.
• Do not attempt to breach security, access other users' data, or disrupt the service.
• Do not resell or redistribute the service or its outputs as your own product without permission.

7. Intellectual property and AI-generated content

The Organista application, brand, methodology, and content are owned by us. The outputs generated for you (your roadmap, plans, canvas, and documents) are yours to use for your own business. Because outputs are generated by an AI model, similar content may be generated for other users, and we do not guarantee that any output is unique. You grant us permission to process your inputs to provide the service.

8. Availability and changes

We aim to keep the service available but do not guarantee uninterrupted access. We may modify, add, or remove features, and update these Terms; continued use after changes means you accept them.

9. Limitation of liability

To the maximum extent permitted by law, Organista is provided "as is", and we are not liable for indirect or consequential losses, or for business decisions made based on the service. Our total liability is limited to the amount you paid in the 12 months before the claim.

10. Governing law and contact

These Terms are governed by the laws applicable to our place of business. For questions, contact hello@iamorganista.com.